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Meet The Team

Meet The Team

Get to know the team here at kawstore® who are always on hand to offer advice, assistance and high standards of customer service.

Richard Westlake: Managing Director

Richard has now enjoyed over 20 years with the business since joining in the mid 90s from a fasteners and fixings wholesaler. He now sits as Managing Director and joint owner of Kirby and Wells Ltd.

Having been head hunted to drive the firms business development and expansion in to new markets, mainly tools and sundries, he quickly became an integral element of the companies management.

Drawing on his previous experiences of owning and running DIY stores in north London, he quickly expanded the stock holding offering the customer base far more than just architecural ironmongery.

Over the following 15 years Richard purchased shares in the firm before undertaking a managment buyout alongside his wife during 2010.

Richard has always been forward focused in terms of what the company offers it's customer base and this website has been almost his sole project for the past 18 months, knowing it will offer ease of business and interaction to account customers and general public alike.

 

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Lesley Westlake: Director

Lesley has now been with the firm for nearly 2 decades and now has joint ownership of the business with Richard and sits on the board of Directors.

Having spent her preceeding years in secretarial postions along with some retail experience she soon became an integral part of the team. Both in terms of customer service and the accounting processes of the firm.

As with all members of the team Lesley is on hand to help with any customer requirement be it sales and product based through to dealing with accounts and payments.

Having been part of the business for nearly 20 years it is no secret that the thought of retirement is a sweet one and an option soon to be explored.

 

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Ben Westlake Dip.GAI: Branch Manager

Ben joined the company as a schoolboy at the age of 13, working Saturdays and school holidays.

He rapidly developed a good, informed grasp of the ironmongery aspect of the business and went on to achieve Bronze Medal in the Guild of Architectural Ironmongers Diploma in 2016.

In addition to his knowledge in ironmongery he now has extensive knowledge of the tools, fixings, and sundry ranges.

Having just returned from a 22-month period working externally for a Tool wholesaler Ben has returned to work with his sister, Sarah, to take over the business and driving it forward.

Ben will be undertaking the majority of the day-to-day business functions and is readily available to meet with customers on our premises or out on site to offer free of charge advice and expertise on a bespoke basis.

Just make sure you don't catch him on a good selling day, otherwise you might find your wallet a little lighter than expected.

 

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Sarah Westlake BA (hons): Marketing Manager

Sarah joined the business in 2019 to aid with in the accounts and finance along with taking on the marketing elements of the business.

She joined the business after 5 years working with Enterprise Rent a Car in various roles. With her last role being responsible for the Ford rental contract, based out of Milton Keynes. She achieved a 2:1 BA(Hons) degree in International Business Management at Coventry University.

With social media and the online marketplace becoming the prevalent routes to market the role and tasks Sarah is undertaking will become more and more important to the business and working closely with both Ben and Adrian she will create a strong marketing programme.

 

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Adrian Hull HND Leisure Management: External Sales Manager

Adrian has joined the team in preparation for Q3 of 2021, from an Assistant Branch Management role at a National Builders Merchant.

In addition to having over 10 years of experience as a supplier to the building industry his 8-year period as a buyer for a local housebuilder/contractor, enables him empathise with our customers.

Whilst an external sales role is a new adventure for Adrian, he is hoping to draw off all those years to allow him to be successful both for the benefit of the business but more importantly for you, our customer.

He also takes an interest in social media and will be posting alongside Sarah on various platforms including product offers, information videos and store images.

 

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